A one click connection
The guided flow links your BigCommerce store with a single approval from your own admin. No key to copy, no developer needed.
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BigCommerce
A one click approval links your BigCommerce store to Flapy. Every customer email is matched to the right order before the reply is drafted: status, delivery, refund.
About BigCommerce
BigCommerce is a leading SaaS e-commerce platform built for growing and larger brands that want to scale without managing their own infrastructure. It centralizes catalogue, checkout and order management across several sales channels. Connecting it to Flapy means every customer email is answered with the matching order.
Why connect it
Orders matched automatically
The order number and the customer email are used to find the right order, so every reply is about the right purchase.
Delivery and refund facts included
Status, items, amounts and tracking come from your store, so drafts are precise without copy and paste.
See it in action
flapy.ai
How it works
Connected in minutes, useful from the first email.
- 1
Connect
Connect your platform in two minutes from Flapy settings.
- 2
Match
Flapy finds the order behind every email: status, carrier, history.
- 3
Reply
The reply is ready in your inbox with real information. You stay in control before it goes out.
Frequently asked questions
- How do I connect BigCommerce to Flapy?
- From Flapy settings, click the BigCommerce connector and approve the access from your store admin. The connection takes about a minute.
- Which BigCommerce data does Flapy use?
- Flapy reads order data: status, items, amounts, delivery and tracking. It looks the order up when a customer email needs it and uses it to draft the reply.
- Does BigCommerce work with my other sales channels in Flapy?
- Yes. BigCommerce can be connected together with Shopify, WooCommerce or eBay, and Flapy picks the source that matches each email.
- Can Flapy answer where is my order emails for BigCommerce?
- Yes. Flapy pulls the live order status and the tracking information from your BigCommerce store and prepares a reply with the actual delivery details.
- Is my BigCommerce data safe with Flapy?
- Flapy only reads the order data needed to answer an email. The access is granted through the official BigCommerce authorization flow and can be revoked at any time.
Explore other integrations
Connect your store and let Flapy prepare replies with your real order data.
Connect BigCommerce