One inbox for buyer messages
eBay conversations appear in Flapy alongside your email support, with unread counts and filters.
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eBay
Buyer messages land in Flapy next to the rest of your support, with the matching order attached. You read, reply and archive without switching tools.
About eBay
eBay is one of the largest global marketplaces, connecting millions of buyers and sellers across new and pre-owned goods. Sellers manage their listings, orders and buyer messages from their eBay account. Connecting it to Flapy brings those buyer messages and their orders into your support workflow.
Why connect it
The order attached to the conversation
Flapy links each conversation to the listing and order involved, so the context is on screen when you reply.
Replies sent the official way
Answers go through the eBay messaging system, so they reach the buyer reliably and stay within marketplace rules.
See it in action
flapy.ai
How it works
Connected in minutes, useful from the first email.
- 1
Connect
Connect your platform in two minutes from Flapy settings.
- 2
Match
Flapy finds the order behind every email: status, carrier, history.
- 3
Reply
The reply is ready in your inbox with real information. You stay in control before it goes out.
Frequently asked questions
- How do I connect my eBay account?
- From Flapy settings, click the eBay connector and approve the access on eBay. The connection takes about a minute.
- Can I reply to buyers directly from Flapy?
- Yes. Replies are delivered through the official eBay messaging channel, so buyers receive them where they expect.
- What happens to messages I read in Flapy?
- The read state is synchronized with eBay, so your marketplace inbox stays consistent with what you handled in Flapy.
- Does Flapy help me respond to eBay buyers faster?
- Yes. Messages arrive in the same inbox as the rest of your support with the order attached, so you answer in seconds and stay well within the response time buyers expect.
- Can Flapy handle eBay refund and return questions?
- Yes. The conversation is linked to the order involved, so you see the items, the amounts and the state of the transaction before you confirm how to proceed.
Explore other integrations
Connect your store and let Flapy prepare replies with your real order data.
Connect eBay